Guide to all Salesforce Products in 2025
Salesforce continues to be the global leader in customer relationship management (CRM), evolving its ecosystem with new features, AI-driven enhancements, and specialized industry solutions. Whether you're a business leader, developer, or admin, understanding the full suite of Salesforce products in 2025 can help you maximize your investment in the platform. 1. Sales Cloud Sales Cloud remains the go-to solution for sales automation, pipeline management, and forecasting. In 2025, it's powered by Einstein AI , offering predictive analytics, automated data entry, and intelligent sales recommendations to close deals faster. Features like Revenue Intelligence and AI-powered Sales Engagement enhance productivity and accuracy. 2. Service Cloud With AI-driven chatbots, automated case routing, and omnichannel customer support, Service Cloud remains a crucial tool for customer service teams. Einstein GPT enhances chatbot interacti...